Returns & Exchanges
At Surf Dive ‘n Ski, we want you to be completely stoked with your purchase, which is why we offer a 30-day return policy for any items that aren't quite right. Whether you shopped online or in-store, we make the process simple so you can get back to the lifestyle you love.
Return Process
- 1.Check Eligibility
Ensure your items are in their original condition, unworn, unwashed, and with all tags attached within 30 days of purchase.
- 2.Initiate Your Return
Visit our online returns portal to enter your order number and email address to select the items you wish to send back.
- 3.Pack and Post
Securely package your items and attach the prepaid shipping label provided via the portal, then drop it off at any Australia Post location.
- 4.Get Refunded
Once our warehouse team receives and inspects your return, your refund or exchange will be processed within 3-5 business days.
